dLocal, the leading cross-border payment platform specializing in emerging markets, announced a significant step in strengthening its strategic partnership with inDrive, a global mobility and urban services platform.
The riding and hailing sector faces challenges that significantly impact efficiency and user experience, particularly in Pakistan, where timely funds repatriation is crucial. Approximately 100 million adults in Pakistan are unbanked (World Bank Financial Inclusion). Additionally, payment reliability is paramount, as drivers need various wallet top-up options to ensure seamless transactions. According to some studies (McKinsey), drivers transact over 10 times a day on average, so the need for instant payment notifications is vital to enhancing their operational efficiency.
Since 2021, dLocal has been committed to expanding payment solutions and enhancing inDrive’s operations to serve a large user base across more than 20 regions in Africa, Asia, and Latin America. As global demand for alternative payment methods (APMs) continues to rise, the latest initiative aims to provide drivers with wallet top-ups, allowing in-app wallets to be funded instantly through payment methods like EasyPaisa and JazzCash in Pakistan. This follows recent launches in other emerging markets, such as Yape in Peru, QRIS in Indonesia, and leading players in Colombia. This collaboration will provide drivers who use InDrive platform with a seamless payment experience. By continuing to offer flexible, localized payment solutions, dLocal empowers businesses like inDrive to thrive in emerging markets by adapting to regional payment needs.
“This collaboration with dLocal helps us to ensure a comfortable and seamless ride-hailing experience for drivers who work with inDrive, especially in markets like Pakistan, where access to financial services is limited for a significant portion of the population. By ensuring instant access to funds and reliable payment infrastructure, we are reaffirming our commitment to deliver qualitative service to drivers, empowering them to thrive in their work,” said Vasiliy Everstov, Head of Fintech at inDrive.
“Our partnership with inDrive is a game-changer for the mobility sector. By providing tailored payment solutions, we are addressing the urgent need for financial inclusion in emerging markets and revolutionizing how drivers access their earnings. Together, we are building a seamless future where every transaction empowers individuals,” said Diego Halegua, Head of Account Management EMEA at dLocal.