This clarification is being issued in context to the installation charges of Conical Baffles in consumers’ gas bills. Pursuant to the meeting chaired by the Prime Minister of Pakistan on the progress of energy conservation measures on January 05, 2023, the Government of Pakistan, through the Ministry of Energy (Petroleum Division), advised both Sui Companies to install conical baffles in the existing geysers at the customer premises and declared this MANDATORY.

Accordingly, a petition was filed to OGRA for an amendment to the contract for gas supply to domestic and commercial consumers for the installation of conical baffle. OGRA, after due process and public consultation, approved the amendment, after which these charges were included in customers’ gas bills.

Subsequently, SSGC created mass awareness amongst its customers regarding installing conical baffles for all gas geyser users through press advertisements and social media platforms. Moreover, SSGC installed standees in all its Customer Facilitation Centers (CFC) throughout Sindh and Balochistan and also distributed brochures amongst the visiting customers at these CFCs.

By installing a Conical Baffle in the geyser, consumers can save up to 25% on their gas bills and can also contribute up to 45% to the national cause of conserving gas. Sui Southern has nominated contractors to install this baffle, who have installed/are installing conical baffles in their designated areas.

Customers who need more information about Conical Baffle charges can contact their nearest customer facilitation centre. Sui Northern also successfully installed geyser conical baffles for its customers in Punjab and Khyber Pakhtunkhwa. In this context, SSGC requests all its customers in Sindh and Balochistan to cooperate with the utility in this gas conservation drive by installing conical baffles in their geysers.