In line with its commitment to provide maximum relief to its customers, all residential power consumers will remain exempt from load-shed during the Eid holidays. According to a KE spokesperson, “As part of summer preparedness, we have strengthened our network and system and have beefed up the on-ground work force through capacity building and technological advancement. Aimed at facilitating customers in the best possible organizational capacity, KE staff will ensure increased vigilance. Moreover, KE teams will remain operational round the clock during the Eid holidays to address any localized issues.”
In case of any queries, customers can get in touch with our call centers at 118 or through SMS to 8119 or via social media forums or the newly introduced KE Live mobile app.