EFU General Insurance Limited recently conducted an engaging session with the HMB Call Center team to enhance their understanding of General Takaful products and improve their ability to respond to customer queries with clarity and confidence.

The interactive session covered key product features, common customer scenarios, and best practices for effective communication. The team’s enthusiasm and active participation highlighted their commitment to delivering excellent service and continuous learning.

The session concluded with a token of appreciation for the participants, acknowledging their dedication, collaboration, and focus on enhancing the customer experience.