Chairman Maqbool A. Malik of the All Pakistan Customs Agents Association (APCAA) and Vice Chairman Sheikh Muhammad Tariq thanked the Director of Reforms and Automation for swiftly resolving a system error on August 25th, 2023. The error pertained to a message indicating that a task had been “assigned to the cashier” as, despite the payment of custom duty, the online system gave an error as if the duty was still unpaid. Thanks to the director’s prompt response, the system was restored on the same day, the issue was reported.

In addition to Chairman  Maqbool A. Malik and Vice Chairman Sheikh Muhmmad Tariq acknowledgement, Custom Agents and importers from across Pakistan expressed their appreciation for the APCAA Executive Committee’s (EC) initiatives in the year 2023. A significant achievement highlighted was the comprehensive upgrade of the APCAA website. The enhanced website now features a wide range of high-quality capabilities; such as, providing in-depth information, offering online assistance and delivering real-time updates on fluctuating currency exchange rates.

This upgraded functionality greatly benefits importers by furnishing them with a valuable tool to instantly calculate custom duties based on the ever-changing currency exchange rates.

Sheikh Muhmmad Tariq of the All Pakistan Customs Agents Association (APCAA) and the majority of customs agents throughout Pakistan have openly demonstrated their support for the efforts undertaken by the APCAA’s EC in the year 2023. The amalgamation of swiftly resolving system issues and improving online resources underscores the association’s unwavering commitment to modernizing and optimizing their services. This commitment aims to serve the best interests of all stakeholders involved in the customs and import processes.