K-Electric strongly condemns misinformation and allegations being spread by some quarters regarding digital meters. The power utility highlighted that digital meters are purchased from ISO certified manufacturers and installed as per respective guidelines. KE Spokesperson also highlighted that no mechanism exists to influence meter readings of digital meters in any way. Any claims otherwise are factually incorrect. Digital meters only give accurate reading as per power usage.

It is also mentioned that old meters are replaced by the power utility without any charges. Moreover, the power utility also provides new connections at low cost and with easy installments in low lying areas to regularize the customers in these areas. The digital meters used in the city only gives reading based on actual consumption.

With regards to the cost of electricity, the Government has implemented a “Uniform Tariff Policy” across Pakistan, including Karachi. The slabs of electricity are also implemented across Pakistan. No change has been made by K-Electric in the tariff, slabs or taxes charged to the consumers of Karachi. The applicable tariff charged is in line with the tariff notified by the Government. Moreover, billing is done as per regulatory processes and guidelines.

K-Electric has invested significantly on technological up gradation including implementation of SAP IS-U, the world’s leading system for billing and use of handheld devices for meter reading which ensures efficiency, eliminates human intervention and creates transparency. KE has also been endorsed by various national and regional stakeholders for ensuring best practices of disclosure and transparency in its reporting. The power utility remains fully committed to its vision statement of ‘Energizing Karachi’ and is determined to eradicate power theft.