Zong honours its customer centric commitments

One Company, delighting customers by mastering this execution of an exceptionally good 4G experience is, Pakistan’s No.1 Data Network, Zong 4G. While others functioned their networks on 3G, Zong was the first to invest in acquire of the 4G license. 

Placing customers at the core, the company aims to continue strengthening its internal and external customer platforms such as Concept stores and Customer Care Centers. 

The teams are trained to be open and responsive to all sorts of queries to ensure that Zong is listening to customers, responding to them and ensuring their engagement to provide what they want in terms of the best network quality at the most competitive rates.

“Our 4G network has been in an ever expanding mode, from Peshawar to Gwadar. This kind of a prolific rise is backed by the steadfast efforts to deliver optimal and unique user experience for our valued clientele numbered in millions. “shared the company spokesperson.

By adopting state of art technologies in telecom arena, Zong 4G’s pursuit for optimal service delivery to users is driving the company to take adequate measures to keep a consistent pace with the unfolding demands of modernised digitisation.

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