Today, KE denied any news of an unannounced load shed across Karachi city as the country grapples with an unprecedented heatwave. The Pak Met Department recently declared April 2022 to be the hottest month on record in 61 years. Commenting on the impact on the power sector, Director Communications and Spokesperson K-Electric Imran Rana stated, “The current heatwave conditions have caused a significant spike in demand for electricity. To ensure that customers remain fully abreast, KE issued preemptive messages, so customers remain apprised of their potential load shed timings.

The area-wise schedule for all potentially affected consumers has been uploaded in advance on KE’s website. KE also reiterates that areas with losses under 20% along with 400 feeders serving Karachi’s industrial zones continue to receive uninterrupted power.”

Expounding on KE’s efforts to manage the situation, Spokesperson KE shared that a 24/7 crisis monitoring cell had been established under the leadership of the company’s Chief Distribution Officer. Comprising senior management and key operations team members, this cell is actively and closely monitoring the demand and supply situation and passing on instant relief to consumers. Across different locations in the city, KE is establishing camps in support with philanthropic organizations to support commuters on the road during peak daytime hours. Additionally, KE has engaged with civic agencies and local and provincial stakeholders to mount a joint response to the ongoing crisis.

Urging caution, the Spokesperson advised citizens to stay hydrated, avoid direct sunlight, and seek cool spaces where possible while the heatwave alert remains in place. KE’s call centre 118, SMS Service 8119, KE Live App, social media platforms, and WhatsApp Self Service Portal remain active 24/7 to support customers’ queries.