According to a Press Release of the National Highway Authority (NHA), the International Certification Agency has maintained the certificate of ISO-9001:2015 for NHA for the year 2020-2021 on account of its excellent performance, which is a source of pride for the Authority. It is to recall that NHA, for the first time, was awarded ISO-9001:2015 Quality Management System Certificate in 2018.

In order to maintain this certificate, honourable Chairman NHA undertook extraordinary steps. The ISO cell in NHA was assigned the critical task of preserving this certificate. Under the patronage of Chairman NHA, this cell performed well and worked with devotion and dedication, which paved the way to maintain this certificate.

Further, the top management of NHA also played a valuable role to achieve the target. In additions, NHA’s ISO Zonal coordinators put in untiring efforts to this effect. To serve the purpose, NHA arranged a training workshop on International Quality Management and ensured the implementation of SOPs of various Authority sections.

It seems apt to mention that the annual surveillance audit for NHA was held from January to March 2021. The internationally qualified auditors performed the external audit. The purpose of the audit was to assess the level of quality management system implementation at NHA. Based on the progress made during the second year of certification, the auditors recommended continuing ISO 9001:2015 certification 2020-2021 for NHA.