Khushhali Microfinance Bank works as per SOP during COVID-19 crisis

As the government enforces measures to contain the spread of Corona Virus in Pakistan, Khushhali Microfinance Bank is playing its part to contribute to these efforts and taking steps to ensure the safety of its customers and employees amid the pandemic.

With all branches of the bank open with updated timing Monday – Thursday 10:00 AM to 4:00 PM and Friday 10:00 AM to 1:00 PM, Khushhali Microfinance Bank continues to provide services to all customers across Pakistan. To curtail the spread of COVID-19, all branches are regularly being disinfected while employees and customers visiting the branches are made to follow safety protocols including having their hands sanitized before and after touching any surface. Similarly, with the aim to encourage social distancing during banking hours, customers are being asked to maintain physical distances with each other and follow discipline. Biometric verification has also been discontinued.

While continuing its operations in branches, Khushhali Microfinance Bank is advising all customers to avoid unnecessary movement by using alternative channels to carry out their financial transactions. Clients are recommended to register on Internet banking online and activate their accounts by contacting KMBL helpline at UAN: 111 047 047. Following which, their Internet banking accounts can be accessed on https://login.khushhalibank.com.pk where users can avail the new digital banking experience from the comfort of their homes.

Khushhali’s Internet Banking website allows customers to access services like secure intrabank funds transfer, hassle free bill payment (utility bills, mobile bills, insurance payments, top-ups, etc.), interbank funds transfer, mini statements, balance enquiry, and many other non-financial services from the location of their choice at any time of the day.

President Khushhali Microfinance Bank, Ghalib Nishtar said, “Khushhali Microfinance Bank is taking the COVID-19 situation very seriously and doing everything possible at its end to ensure all the customers and employees are safe. The continuation of operations combined with our digital services reflects our commitment to the customers during these testing times, yet we urge all to stay home and practice social distancing”.

As Pakistan’s leading microfinance bank, Khushhali Microfinance Bank Limited is showing responsibility towards it clients during this crisis by providing round the clock services to customers through its contact center. Earlier this month, Khushhali Microfinance Bank also joined hands with MicroEnsure Pakistan to provide professional medical advice through a mobile health service called smsDoc to all Khushhali Bank customers.

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