Jazz, Pakistan’s number 1 digital company further strengthened its customer-centric agenda by celebrating the week of 30th October dedicated to customer obsession. Led by Jazz’s leadership itself, Jazz used this opportunity to interact with both internal and external customers in a bid to gain further insight into their needs.
With festivities all around Jazz’s offices nationwide, the customer obsessed week was kicked off by Asif Aziz, CCO –Jazz and Faisal Sattar, VP Business Services, at a live workplace session. Employees present at the session and those connected online were encouraged to follow the company’s values of being customer-led rather than being customer aware.
Speaking at the occasion, Asif Aziz stated, “Being customer obsessed allows Jazz to stay ahead of the game by constantly molding our offerings as per the needs of our customers. And since this idea involves everyone in the organization to be in sync, we decided to celebrate an entire week to promote our customer obsession value.”